Category: News

Celebrate Women’s History Month with Hoopla

In the United States, each March is designated as Women’s History Month, with the first official recognition coming in 1987. Hoopla has a curated collection of books, movies, and music exploring women’s suffrage, elements of women’s history, performances, and art by women. FREE with your C.H. Booth Library card.  Click here to get started.

American Mah Jong Open Play

Interested in practicing your American Mah Jong skills? Join us for weekly open play sessions Thursdays at 10:00 am through March 21. Please bring you own 2023 card. Open play is for those who know how to play. All levels welcome.  Sets will be provided. Registration is required for each session.

Author Talk and Book Signing: John Boccuzzi, Jr.

Saturday. March 2 at 1:00 pm in the Meeting Room

Click here to register.

The Art of Seducing Your Customers: How to Create Memorable Experiences that Build Brand Loyalty

Differentiate yourself from the competition by seducing your customers In a world where there’s always a cheaper, faster product or service, how do you stand out against the competition?
In The Art of Seducing Your Customer, John Bocuzzi, Jr. introduces the S.E.D.U.C.E. framework which teaches you how to build teams, rise above the competition, and deliver exceptional customer experiences that drive revenue and profitability.
● Step up and pay attention
● Empower your employees
● Design experience for acquisition and retention
● Uncover friction
● Connect the dots between intention and expectation
● Expect competitors and the environment to change

John utilizes engaging storytelling, real-life examples, and expert interviews to teach you how to create memorable moments that will turn your customer into a raving fan of your brand.

John Boccuzzi Jr. cofounded Kenosia, a data and analytics software company that was ranked #1 for customer experience four years in a row by Consumer Goods Magazine. His TEDx talk, “I was Seduced by Exceptional Customer Service”, was ranked the most popular video to learn Customer Experience lessons by Omoto in 2018 and #2 best (& funny) customer service training videos online by Hupspot in 2021. Drawing from over 25 years of leading customer experience teams, he now brings his expertise to you. Customer experience is an art form. Welcome to the studio!

Refreshments will be served. Registration is appreciated.

Click here to view John’s TED Talk.

Our Amazing Oceans & Alexander von Humboldt

Alexander von Humboldt was a brilliant scientist, ahead of his time, and one of the most influential scientific figures of the 19th century. He made important discoveries, including the Humboldt Current with its rich source of fish. The current, also called the Peru Current, is a cold, low-salinity ocean current flowing North along the western coast of South America. It is the most productive Eastern boundary current system and accounts for roughly 18-20% of the total worldwide marine fish catch: sardines, anchovies and jack mackerel. Toni McKeen explains how it affects our weather with El Nino and she will also cover the serious state of the Great Barrier Reef and Great Pacific Garbage Patch. Please click here to register and receive the Zoom link.

Free Tax Preparation

Free Tax Return Preparation by AARP/IRS Certified Tax Volunteers. A service of the AARP Foundation in cooperation with the IRS.

By appointment only. Each Thursday through April 11, 2024 at 9:45 am, 10:45 am, and 11:45 am. Please register for only one session.

WHAT TO BRING:

  • Completed Intake Assessment (available at the library)
  • Photo ID or other type of Identification
  • Social Security Card and Statement (SSA 1099)
  • A copy of your 2022 tax return and/or last year’s AARP envelope
  • All tax forms received for tax year 2023 (W-2, 1095, 1099)
  • End of year investment tax statements (INT, DIV, Stocks, Bonds)
  • List of Itemized Deductions (Medical, Donations, Taxes)
  • Any other tax documents you might have
  • IRS PIN if issued, Cancelled Check for Direct Deposit

No Tax Session if the Newtown schools are closed due to weather. To learn more about this service visit www.aarp.org/taxaide