E-mail Alerts for Library Notices
In the beginning of 2009, the Library made the decision to save money and go green. We no longer send paper overdue notices via the mail and are saving staff time by reducing the number of phone calls made for items on hold. We are doing this by sending email notices instead. If you are not an email user there are a few other options for keeping track of the items you have checked out.
- Keep your receipt – due dates for each item are listed on your check-out receipt.
- Check your account via the library’s webpage – log in above by clicking on the “My Account” button and check what you have out.
- Plan a regular visit to the library – our shortest checkout period is one week, if we are part of your weekly routine you won’t have to worry about due dates!
Please bear in mind reminder notices are a courtesy we provide. It may be that an overdue notice is not received due to a number of reasons, including technical issues, this does not excuse a fine for overdue items. All items checked out have a due date, it is the patron’s responsibility to return items on time if he or she wishes to avoid fines.
There are two options for receiving notices from the Library via email:
Option 1: Do we have your email account?
The Library has been putting our patron’s email accounts into library records. Our computer system that keeps track of what you have checked out can now do the following:
- Send an email notice when you have an item on the Hold Shelf.
- Send an email notice when you have items that will be due in a few days.
- Send an email notice for items that are overdue or so long overdue that the system is charging the price of the item.
Using the email alert system is a huge savings of money in the form of paper, envelopes, stamps and staff time. Using our limited library budget to be buying materials you want instead of sending overdues seems a goal we can all agree on. Please let us know if we don’t have your email account and we will get you added into the system. Thanks!!
Option 2: Use Library ELF to track your library account. Library ELF is particularly useful for families with children and many items checked out who want all their notices combined into one email, for people who also use libraries that are not in the Bibliomation system and for people who want an RSS feed of their notices.
What is Library ELF?
Library ELF is a web-based service that Cyrenius H. Booth Library patrons can use to keep track of their borrowed items. Library ELF allows you to:
- Receive Email/RSS alerts for items before they become due or overdue.
- Receive alerts for availability of requested items placed on hold.
- Combine family cards into one notification message.
- Customize exactly how and when you want to be alerted.
- The following information and chart is from the LibraryELF website, it shows the levels of service available and costs involved with using the LibraryELF system:
The basic service provides email reminders similar to those found in existing library email reminders: single card with pre-dues and over dues (holds ready and holds requested are not included). This free service is mainly for users whose libraries do not have a pre-due or overdue email reminder service. If your library does provide such a service then you should use theirs instead of ours.
The premium service provides multiple ways of monitoring your library cards. This is mainly for users who frequent different libraries, have families with young children and users who frequent the library a lot.
Basic and Premium Comparison
|Library cards allowed||One||One or more|
|Type of alerts||Pre-due and overdue||Pre-due, overdue, not due, holds ready and holds requested|
|Text message alerts 1||No||Yes2|
|Items summarized in Elf calendar||No||Yes|
|Private daily snapshot web page||No||Yes|
|Real-time checking by browser||No||Yes|
|Support||FAQ||24-48 hour email response|
|Cost (single card)||Free||$12 USD/year|
|Cost (multiple cards)||Not available||$20 USD/year|
1. US and Canada only
- Signing up with Library ELF is simple. Have your library card bar code number ready (No PIN number is needed). Click here to sign up.
- Be sure to choose “CT-Bibliomation” from the list of libraries. Note you can register for alerts from more than one library. This is especially useful if a family member also uses a non-Bibliomation library, such as a college library.
- Please let us know that you have signed up for ELF premium service. We will take you off our call list for Holds. Note: You will still receive a bill for items more than 3 weeks overdue.
Updated April 2009